Hotlines

2-1-1 is an easy-to-remember three-digit phone number that provides information for basic health, human services, or community resources and is free, confidential, and available 24/7.

Dial 211.

If a child under the age of 18 is suspected of being abused or neglected, call the Child Abuse Hotline.

• Crisis line and resources. 

• Live chat is available.

• Your Life Iowa also has a hotline and treatment search function. Use their facility locator.

• When you don’t know who to turn to about a problem with alcohol, drugs, gambling, suicidal thoughts or mental health, Your Life Iowa is here for you 24/7. We provide free, confidential support and connect you to resources meant to help you get your life back on track.

If you suspect elder abuse in Iowa, you can report it to Dependent Adult Protective Services at (800) 362-2178, 24 hours a day, 7 days a week. You can also call 911 if someone is in immediate danger. 

If you suspect elder or dependent adult abuse, report it immediately to Dependent Adult Protective Services.

1-800-362-2178 (toll-free, 24 hours a day, 7 days a week.) 

If someone is in immediate danger, call 911. If you want to request a welfare check, call local law enforcement.

Reporting is confidential.

Dependent Adult Protective Services investigates reports of abuse, neglect, or exploitation of adults:

• 65 and older
• or 18 and older with a disability, who are dependent and do not reside in long-term care facilities.

To report suspected abuse in a long-term care facility, contact the Iowa Department of Inspections and Appeals Nursing Home and Home Health Complaint Hotline at 1-877-686-0027 or email hfd_complaint@dia.iowa.gov.

If you have concerns about your quality of care, quality of life or rights as a resident/tenant, or if you have concerns on behalf of your loved one who is living in one of Iowa's long-term care facilities, contact the Office of the State Long-Term Care Ombudsman at 1-866-236-1430.

For a coordinated entry point to Iowa’s information and referral resources regarding long-term independent living, contact Lifelong Links online or call 1-866-468-7887.

Know the Signs of Elder Abuse

Some adults may be at higher risk of abuse, neglect, or exploitation. Types of elder abuse include:

• Physical abuse
• Emotional abuse
• Sexual abuse
• Financial abuse or exploitation
• Neglect
• Self-Neglect

Mental Health Crisis Line: 515-205-9213