Medicaid MCO (Managed Care Organizations) in Iowa
Disclaimer: This information was provided by agencies in the community. It may not be all-encompassing and some information changes often. For Jasper County offices and contact information, browse our county directory.
Updates: If you have an addition or edit to our Resource Guide, please contact us at jaspercocares@jasperia.org.
DHHS - IA Medicaid Enterprise Iowa - HIPP Unit
Affordable Care Act Health Insurance Marketplace. More resources at healthcare.gov
Iowa Department of Health and Human Services IHSS
Iowa HHS provides high quality programs and services that protect and improve the health and resiliency of Iowans.
Medicaid, public health
Iowa Total Care Member Services
Our Approach to Iowa Health Insurance
As one of the newest and premier Iowa health insurance companies, Iowa Total Care exists to add value to and improve the health of its beneficiaries through focused, compassionate and coordinated care. Our approach is based on the core belief that quality healthcare is best delivered locally.
- Providing comprehensive resources for dedicated support.
- Initial and ongoing education through orientations, office visits, training and updates.
- A dedicated claims team to ensure prompt payment for providers.
- Timely, informative reports to assist with patient outreach.
- Minimal referral requirements and limited prior authorizations.
- A dedicated provider relations team with resources available in person or by phone.
- The ability to check member eligibility, authorization, and claims status online.
- Information about our benefits and services for patients and in-office educational displays.
Iowa Total Care-Non-Emergency Medical Transportation
Non-Emergency Medical Transportation (NEMT)
You may be able to get no-cost rides to your non-emergency doctor visits, even a monthly bus pass. If family or friends drive you to an appointment, you may be able to get help paying for gas. You may also qualify for reimbursement of meals and lodging.
Scheduling Rides
Rides must be set up at least 2 working days before an appointment. At times, urgent trips can be made with less than a 2-day notice. Access2Care may check with your doctor to make sure the appointment is urgent. Rides can be scheduled up to 30 days in advance of an appointment. You can schedule rides up to 90 days in advance for certain types of appointments. These include dialysis, chemotherapy or radiation treatments.
To schedule a ride, you can call Access2Care at 1-877-271-4819.
To schedule using the mobile app:
- Visit the Google PlayExternal Link or Apple App StoreExternal Link on your smartphone. There, you can download the Access2Care app.
- Once you download it, click Register in the app.
- Enter your member ID, date of birth, home address, email address, and phone number.
- You are now ready to schedule rides.
Non-Emergency Transportation
Molina Healthcare of Iowa
Molina believes every person, family and community deserves access to high-quality health care regardless of their situation. Our mission is to deliver effective, reliable and affordable health care to those who need it most. We strive to meet the physical, social and emotional needs of each member and to strengthen the communities we serve.
Non-emergency medical transportation
When you do not have a way to get to your medical appointments, non-emergency medical transportation to medical facilities can be covered. As an additional benefit, Molina Healthcare will cover trips to the pharmacy to pick up a prescription after a medical appointment and trips to Women's, Infants', and Children's (WIC) offices. Medical appointments include doctor, clinic, hospital, therapy, or behavioral health appointments. Let your transportation driver know that you will need to stop at the pharmacy on your return trip and ask your health care provider to call your prescription in to the pharmacy so it is ready when you get there.
Non-emergency medical transportation: To arrange transportation, or if you have any questions, please call (844) 644-6354. TTY for Deaf and Hard of Hearing: 7-1-1. Please call as soon as possible to schedule your transportation, but at least 72 hours before your appointment.
Non-Emergency Transportation
Wellpoint Iowa, Inc. (Formerly Amerigroup Iowa, Inc)
Provider Services line number 833-731-2143
We don’t want transportation issues to prevent you from getting the healthcare you need. That’s why we work with Access2Care in Iowa to help you get to your medical appointments.
Scheduling a ride
Access2Care provides non-emergency medical transportation services for Iowa Health Link members. Rides to appointments must be scheduled two days in advance. To schedule a ride, call Access2Care at 844-544-1389, 7:30 a.m. to 6 p.m., Monday through Friday. Be sure to have this information ready when you call:
Your Wellpoint member number. It’s on the front of your ID card.
Pickup and drop-off addresses.
Need information about your ride after booking it? Call Where’s My Ride at 844-544-1390.
